Effective Date: 01-April-2026
Last Updated: 01-April-2026

🔄 Return & Refund Policy – GPLZILLA

This Return & Refund Policy (“Policy”) applies to all purchases made on gplzilla.com, operated by WYSNER GLOBAL INC. (“Company”, “we”, “our”, “us”).

By purchasing from our Website, you agree to this Policy.

📌 1. Nature of Products (Digital-Only Business Model)

GPLZILLA exclusively sells digital products, including but not limited to:

  • AI tools and automation software
  • Software applications and license keys
  • WordPress themes and plugins
  • Website templates and digital assets

👉 No physical products are sold or shipped.

📦 2. Delivery of Products

All products are delivered electronically:

  • Instant access after successful payment
  • Delivery via download link, email, or user dashboard
  • No courier or shipping services involved

A product is considered “delivered” once:

  • The download link is provided, OR
  • The product is accessible in the user account

🚫 3. No Return Policy

Due to the intangible nature of digital products:

  • Products cannot be returned once delivered
  • Access to digital files cannot be revoked
  • No physical return process exists

👉 Therefore, returns are not applicable under any circumstances.

❌ 4. No Refund Policy (Strict Enforcement)

All purchases made on GPLZILLA are final and non-refundable.

We do not provide refunds in the following situations:

  • Change of mind after purchase
  • Lack of technical knowledge to use the product
  • Compatibility issues with your system or environment
  • Failure to read product description or requirements
  • Accidental or unauthorized purchases
  • Price differences with other platforms

👉 Once a product has been delivered or accessed, no refund request will be accepted.

⚠️ 5. Limited Exceptions (Case-by-Case Basis)

Refunds may only be considered under rare and verifiable conditions:

✅ 5.1 Duplicate Payment

If you were charged more than once for the same transaction.

❌ 5.2 Non-Delivery of Product

If the product was not delivered due to a confirmed technical issue on our end.

📌 Conditions for Exception Requests:

  • Must be submitted within 48 hours of purchase
  • Must include valid proof (payment receipt, order ID, screenshots)
  • Subject to review and approval at sole discretion of GPLZILLA

🛠️ 6. Technical Issues & Resolution Policy

If you face issues such as:

  • Broken or corrupted files
  • Download errors
  • Access problems

👉 We will:

  • Re-send download links
  • Provide working files
  • Offer technical assistance

💡 Support and resolution will be provided instead of refunds.

🔐 7. Chargeback & Fraud Prevention

To prevent misuse and protect our business:

  • All transactions are logged and monitored
  • IP addresses and access records are stored
  • Policy agreement is recorded at checkout

⚠️ If a chargeback is initiated:

  • Your account may be suspended
  • Access to products may be revoked
  • Evidence will be submitted to payment processors

📜 8. User Acknowledgment & Agreement

By completing a purchase, you confirm that:

✔ You understand the product is digital
✔ You agree to the no-refund policy
✔ You have reviewed product details before purchase
✔ You accept all terms before payment

⚖️ 9. Legal Compliance

This Policy is designed in accordance with:

  • Digital goods transaction standards
  • E-commerce best practices
  • Applicable laws governing online transactions

🌍 10. Jurisdiction

This Policy shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Delhi, India.

📩 11. Contact for Eligible Requests

For valid exception cases only:

📧 Email: support@gplzilla.com

Please include:

  • Order ID
  • Payment proof
  • Detailed issue description
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